Your Privacy is Fundamental to Your Wellness Journey
At Somatic Hearth, we understand that your wellness journey is deeply personal. Protecting your privacy and safeguarding your personal information is not just a policy; it's a foundational commitment to building trust and fostering a secure environment for your transformation. This policy outlines how we collect, use, protect, and manage your data, always ensuring transparency and upholding the highest standards, including HIPAA compliance for health-related information.
Quick Summary of Our Privacy Practices
- HIPAA Compliance: Strict adherence to health information protection standards for all wellness services.
- Minimal Data Collection: We only collect information essential for enhancing your wellness and user experience.
- Secure Storage: Your data is protected with encryption and regular security audits.
- User Control: Clear options to opt-out and manage your personal information sharing.
Last updated: October 26, 2023
For any privacy questions, please contact our Data Protection Officer at [email protected].
What Information We Collect and Why
Your engagement with Somatic Hearth involves sharing certain information, which we use to tailor your wellness experience, ensure seamless communication, and continuously improve our offerings. We are transparent about what we collect and the purpose behind it.
Personal Wellness and Program Information
To personalize your programs, provide targeted coaching, and track your progress, we collect data such as health goals, dietary preferences, stress levels, and fitness routines. This information is crucial for developing programs truly aligned with your unique needs.
Contact and Communication Details
We collect your name, email, and phone number for appointment scheduling, delivering wellness program updates, sending reminders, and for direct communication related to your Somatic Hearth journey. This ensures you receive timely and relevant information.
Website Usage Data
We automatically collect non-personal data like pages visited, time spent on site, and referral sources to understand how our website is used. This helps us improve navigation, content relevance, and overall user experience, making our platform more effective for you.
Payment Information
For processing payments for our services and products, we utilize secure, encrypted third-party processors. Somatic Hearth does not store your full payment card details on our servers, ensuring your financial information remains highly secure.
Voluntary Information and Feedback
With your explicit consent, you may choose to provide testimonials, feedback, or success stories. This voluntary information helps us celebrate community achievements and inspires others, always shared with your full permission and understanding.
How We Use and Protect Your Personal Information
The personal data we collect is utilized with utmost care and exclusively to enhance your wellness journey and the quality of our services. We never sell your information and limit sharing strictly to what is necessary, always prioritizing your privacy.
Wellness Service Delivery
Your information is used to customize programs, provide direct coaching, and track your progress, ensuring a truly personalized and effective wellness experience aligned with your goals.
Essential Communication
We use your data for appointment reminders, important wellness tips, program updates, and community news, keeping you informed and connected without overwhelming you.
Service Enhancement
Aggregated, anonymized data helps us analyze usage patterns to continually refine and enhance our wellness programs and website, benefiting all Somatic Hearth community members.
Third-Party Sharing Limitations
We absolutely do not sell your personal information. Limited sharing with trusted wellness partners occurs only with your explicit consent and solely for direct benefits related to your wellness services.
Austin Local Partnerships
Any collaboration with Austin-based businesses means information is shared only for direct wellness benefits to you, and always with your prior, informed permission.
Security Measures Protecting Your Wellness Information
Your peace of mind is paramount. Somatic Hearth employs robust security measures to protect your personal and health-related information from unauthorized access, disclosure, alteration, and destruction.
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Data Encryption
All personal wellness information is encrypted both in transit and at rest, utilizing industry-standard protocols to ensure maximum security.
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Strict Access Controls
Only authorized team members with specific job requirements and wellness service needs have limited access to your personal information.
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Regular Security Audits
We conduct quarterly security assessments and penetration testing to proactively identify and address any potential vulnerabilities, keeping your data safe.
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HIPAA Compliance
Somatic Hearth is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) for all health information handling and wellness service delivery.
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Incident Response Plan
In the highly unlikely event of a data security incident, we have clear procedures in place for immediate notification and comprehensive response to mitigate any impacts.
Your Rights and Control Over Personal Information
You have inherent rights regarding your personal information. Somatic Hearth empowers you with control and transparency over your data, ensuring you can manage your preferences and access your information readily.
Access Rights
You may request copies of all personal information Somatic Hearth has collected and stored about you at any time.
Correction Rights
You have the right to update or correct your personal wellness information and preferences whenever necessary.
Deletion Rights
You can request the removal of your personal information, though certain legal or wellness continuity requirements may necessitate retention.
Opt-out Options
You can easily unsubscribe from marketing communications while ensuring you still receive essential notifications critical to your wellness services.
Data Portability
Upon request, we can provide your personal wellness information in standard, machine-readable formats for transfer to other providers, should you choose to.
Privacy Questions and Policy Updates
We are committed to continuous transparency. If you have any questions about this privacy statement or our data practices, or if you wish to be notified of policy changes, please reach out.
Contact Our Privacy Officer
- Email: [email protected]
- Phone: (512) 677-9801
We encourage you to subscribe to our updates to receive notifications when our privacy practices evolve. The current policy version date, October 26, 2023, is always clearly indicated. You can also request access to archived versions of our policy.
As an Austin, Texas-based business, our practices are governed by the legal framework and applicable privacy laws within this jurisdiction, ensuring local accountability and compliance.